CANNABOLIX FAQ


💬 Still Have Questions?

We’re here to help. Reach out anytime at teamcannabolix@gmail.com or use the live chat in the corner.


🔹 PRODUCT & USAGE

What does the Cannabolix Soothing Freeze Roll-On do?

The Cannabolix Soothing Freeze Roll-On is a fast-acting cooling topical designed to deliver a refreshing sensation directly to targeted areas. Whether it’s post-workout soreness, daily tension, or long hours on your feet, it provides quick, convenient relief exactly where you need it.


How fast does it work?

Most users feel the cooling effect within seconds of application. The formula is designed for immediate surface-level relief with a clean, refreshing sensation that kicks in fast.


Where should I apply it?

Apply directly to areas like:

  • Neck and shoulders
  • Lower back
  • Knees and joints
  • Arms and legs

The precision roll-on allows you to target exact areas without mess or waste.


Can I use it every day?

Yes. Our formula is designed for consistent, daily use. Use it before workouts, after training, or anytime throughout the day.


Is it messy or greasy?

No. The roll-on is lightweight, fast-absorbing, and leaves no heavy residue, making it perfect for on-the-go use.


🔹 INGREDIENTS & FORMULATION

What ingredients are in the Freeze Roll-On?

Our formula combines:

  • Cooling agents like menthol
  • Hempseed oil (Hemp version) or CBD isolate (CBD version)
  • Terpene-rich botanicals like peppermint, eucalyptus, and beta-caryophyllene

This creates a clean, effective cooling experience designed for performance and everyday use.


What are terpenes and why are they included?

Terpenes are natural compounds found in plants that contribute to scent and function. In our formula, terpenes like peppermint and eucalyptus help enhance the cooling sensation and overall experience.


What’s the difference between the CBD and Hemp Freeze Gel?

CBD Version:

  • Contains CBD isolate (0% THC)
  • Designed for performance-focused recovery
  • Ideal for athletes and recovery routines

Hemp Version:

  • Made with hempseed oil and botanical ingredients
  • Delivers a similar cooling, refreshing sensation
  • Perfect for everyday use and TikTok-friendly compliance

🔹 CBD EDUCATION

What is CBD?

CBD (Cannabidiol) is a naturally occurring compound found in the cannabis plant. It is non-psychoactive and widely used in wellness and recovery products.


Will CBD get me high?

No. CBD is non-psychoactive and does not produce the “high” associated with THC.


What is the Endocannabinoid System (ECS)?

The ECS is a biological system that helps regulate balance in the body, including mood, sleep, and recovery. CBD interacts with this system to support overall wellness.


🔹 SAFETY, TESTING & LEGAL

Are your products THC-free?

Yes. Our CBD products use CBD isolate, meaning they contain 0% THC.


Are your products third-party tested?

Yes. All Cannabolix products are third-party tested to ensure quality, consistency, and transparency.


Can I use this if I’m drug tested?

Our CBD isolate products contain 0% THC, but we recommend checking with your organization’s policies to be safe.


Is CBD legal?

CBD derived from hemp is federally legal in the United States under the 2018 Farm Bill, as long as THC levels remain below 0.3%.


🔹 TRAVEL & LIFESTYLE

Can I travel with this?

Yes for domestic travel within the U.S., but always check local and international regulations before traveling.


Where should I keep it?

Keep it anywhere you need quick access:

  • Gym bag
  • Car
  • Desk
  • Travel kit

It’s built for convenience and on-the-go use.


🔹 SHIPPING & RETURNS

How long does shipping take?

Orders typically ship within 2–3 business days and arrive within 3–5 business days depending on location.


What is your return policy?

We offer replacements for any damaged products. At this time, refunds are not available.


⚠️ DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.